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Cost of Accounting Services The Seven Keys to Managing Strategic Accounts by Sallie Sherman, Top-to-Bottom Techniques for Keeping Your Best Customers In-House and Happy--and Away from Your Competition Strategic accounts are your firm's lifeblood; they play a critical role in its success or failure. "The Seven Keys to Managing Strategic Accounts is filled with best practices and examples of how to intelligently manage key interactions and relationships with these vital accounts--for greater loyalty, higher profitability, and consistent competitive advantage. Let this hands-on guidebook's compelling case studies and examples help you to: Create firm-wide alignment and commitment to meeting the needs and expectations of strategic accounts Develop multi-level relationships within these accounts, from line managers to upper executives Continually quantify and communicate the value delivered to--and received from--strategic accounts Your firm's strategic accounts are its most valuable customers. Discover how today's marketing leaders are designing and implementing cost-effective, results-oriented strategic account programs, and how you can follow their lead, in "The Seven Keys to Managing Strategic Accounts. Praise for "The Seven Keys to Managing Strategic Accounts: "This book tells it right...there is no magic pill for handling strategic accounts. The author's seven keys, however, are spot on for ensuring strategic account management success."--Tom VanHootegem, Director, National Account Program, Boise Office Solutions "Although all customers are important, there are certain customers you cannot afford to ignore or live without..."--From the Preface Strategic accounts are your firm's most significant accounts. Chances are they are also your most imperiled. Why?Because as your customer service employees work overtime tending to your most demanding accounts, and as your sales force works overtime searching for new business, your strategic accounts may begin to feel overlooked.
Local Area Network Inter-Connection Via Satellite: TCT Cost Action 253: Service Efficient Network Inter-Connection by Yim Fun Hu, Where access by terrestrial fibre is not commercially attractive, the use of satellites for the provision of services to remote and less developed regions is recognised as efficient and economical. The EC COST 253 Action was set up to study, define, model and simulate the inter-connection of local area networks through non-geostationary satellites in order to provide globally efficient interactive communication services. "Service Efficient Network Interconnection via Satellite" provides the results of research activities conducted within the COST 253 framework gathered from European satellite communications experts. Reviews source and traffic models important for the design of network control algorithms Covers transmission aspects including modulation and coding schemes, Doppler frequency shift correction and interference modelling Discusses different network issues including routing strategies taking into account traffic characteristics and geographic variation in traffic intensity, reliability issues, multicast over satellite, and recent development in security aspects of mobile networks and their applications in satellite networks Discusses the technical challenges involved in the implementation of TCP/IP over satellite and the on-going development in mobile IP Evaluates different simulation tools for the characterisation of satellite networks and presents the simulation results for networking performanceBy offering a wealth of material relating to satellite communication systems technologies, "Service Efficient Network Interconnection via Satellite" will be of tremendous value to researchers, academics and those working within industry.
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